SLA (Service Level Agreement)

Various service level agreement contracts have been signed and actively managed, monitored and maintained by fully trained staff.
The clients have peace of mind that the safety of the personnel have been minimised and real-time data logging and statistical reports are available 24/7 on site.

Existing contracts:
At various local and international gold, coal, platinum and manganese mines.
Sperosens supplies contracted services throughout various mine and industrial sectors.

24 / 7 Contracted Services include:
• Full underground system audits, maintenance, servicing and operational verification of all Sperosens installations: Telemetry, Fire detection or Fire Suppression (NFPA 15 & NFPA 16)
• Control room monitoring of any Sperosens installations
• Pre scheduled maintenance on systems installed at coal mines
• Stack pollution monitoring services and maintenance
• Stock control and minimum stock level auditing
• Daily / weekly / monthly or quarterly progress reports according to contract requirements
• Assistance in planning and legislative requirements for future belt or area fire detection and suppression developments